Why there's no Gr8 Fires Showroom

We don’t have a Gr8 Fires Showroom — here’s why…

We’re often contacted by customers who are keen to find the Gr8 Fires showroom. There are a particularly strong contingent of customers in the Midlands who have seen our administrative address in Tamworth listed and want to pay a visit.

Unfortunately, there are no wood-burning stoves or electric fires stored at the Tamworth address. In fact, there is no Gr8 Fires showroom. Since the Gr8 Fires website launched in 2009, we’ve never had a showroom and have stayed true to our belief in an online-only heating appliance business. There are a few different reasons for that. Let’s explore those now…

The cost of running a showroom

A showroom is far more expensive to operate than a warehouse. Products need to be out on display, set up and working. This takes up more space, and there’s rent and business rates to be paid for that space. Then there are shop-fitting expenses, wages for sales staff and energy bills to consider.

Add it all up and it means that a large showroom costs a lot of money. Those costs have to be made back somewhere, and that’s invariably going to be in the price you pay for your stove or electric fire.

Keeping prices low

We think keeping our costs lower and our prices lower benefits everyone. To do that, we follow an online-only approach. Our website is our showroom. Each product has photos, specifications and information to help inform your buying decision.

Browse impartial reviews, compare prices and research products — all far easier on the Gr8 Fires website than it would be in a Gr8 Fires showroom.

Money-back guarantee

All of this is underpinned by the safety net of our 14-day money-back guarantee. Once your product arrives, you’ve still got 14 days to change your mind. You can send your unused appliance back to us for a full refund or exchange for any reason.

That gives you peace of mind that you can always return something if it’s not exactly what you wanted.

Like to browse?

We do understand the appeal of a showroom but, for the reasons we’ve mentioned above, it’s not right for what we’re trying to achieve. Here are some tips if you were hoping to visit a Gr8 Fires showroom and want a closer look at an appliance before you buy:

• Many of our best-selling appliances have video footage on the product page so you can see the fire in use and from several angles — perfect if you want a realistic electric fire or you’re looking for woodburner fireplace ideas.
• Follow our Instagram or Facebook accounts — we often upload photos and videos shared with us by customers so you can see how our fires look in a variety of different homes.
• Read our Trustpilot reviews to see what other customers are saying about the product you’re considering.

So, while we can’t offer you a visit to the Gr8 Fires showroom we can offer you a hassle-free shopping experience with all the images and information you need before you buy.