Covid-19 Update: Phone lines closed, online store open

Just a quick update to make you aware of the latest changes to our services due to the coronavirus pandemic.

From today, our phone lines will be closed because all office staff are now working from home.

Please send any enquiries by email to and we’ll get back to you as soon as possible.

That’s the only change to our service at this stage.

Orders will be processed and despatched as normal, so you can continue to shop on

If additional restrictions are introduced by the Government that halt the postal and delivery network, that will obviously impact our services further. So if you think you are likely to need any replacement parts in the coming months (particularly things like stove rope, baffle plates and ashpans) or you need something urgently, we would advise placing your order as soon as possible.

We hope you’re continuing to stay safe and well in these challenging circumstances. Thanks for your support.



Coronavirus: Why it’s good to have a woodburner in the Covid-19 pandemic

We’re now a few weeks into the Coronavirus pandemic and, for all the conflicting sources of information, the consensus seems to be that we have definitely not yet seen the worst of it.

Here are a few reasons why a woodburner is a useful thing to help you through the current situation and any similar situations in the future.

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Can you install a wood-burning stove…?

We get asked – and always do our best to answer – a lot of questions by people who are considering buying a wood-burning stove. A significant proportion of those questions start, “Can you install a wood-burning stove…?”

With plenty of myths, misconceptions and misinformation floating around, many people are left wondering whether or not installing a woodburner in their property is even possible.

So, with that in mind we’re trying to answer as many of those “Can you install a wood-burning stove…?” as we can in one blog post. Here we go.

Can you install a wood-burning stove if you don’t have a chimney?

Yes, there is no reason why you can’t install a wood-burning stove just because you don’t have a chimney. For most properties without a chimney, a twin wall flue will serve as the ideal chimney replacement. You can read more about installing a twin wall flue in a property with no chimney in this article.

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Coal and wet wood ban: what the Government’s proposals mean for wood-burning stoves and our customers

You could be forgiven for wondering whether your wood-burning stove is about to be rendered useless given some of the headlines that have appeared in the days since the Government announced its plans to phase out the sale of house coal and wet wood.

The Department for Environment, Food and Rural Affairs (Defra) has announced that sales of wet wood and house coal in England will be restricted from next year, ahead of a total ban by 2023, as part of efforts to tackle tiny particle pollutants known as PM2.5.

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Top 2020 interior design trends (and the perfect woodburners to match them)

Are your planning on decorating your home in 2020? If so, why not incorporate a wood-burning stove into your new decor scheme.

As ever, there are loads of great ideas floating around social media and in interior design magazines. We’ve picked out some of 2020’s hottest interior design trends and paired them with a perfectly suited woodburner.

Let’s explore the top 2020 interior design trends and the woodburners to match them.

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How to prevent chimney fires from wood-burning stoves

When they are operated correctly, wood-burning stoves are a very safe way to heat your home. But given that operating a stove involves burning wood or solid fuel, they are not without risk. Perhaps the greatest of those risks is a chimney fire, which could put your family and property in jeopardy.

What causes chimney fires?

Wood-burning stove chimney fires are usually started when a flame, spark or ember from the stove ignites a creosote deposit in the chimney. Creosote is created when flue gases cool, condense and settle in the chimney before they have managed to exit the flue as intended.

The good news is that it is easy to take precautions that will minimise the risk of a chimney fire. Here’s how to prevent chimney fires from your wood-burning stove.

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