Covid-19 Update: Phone lines closed, online store open

Just a quick update to make you aware of the latest changes to our services due to the coronavirus pandemic.

From today, our phone lines will be closed because all office staff are now working from home.

Please send any enquiries by email to and we’ll get back to you as soon as possible.

That’s the only change to our service at this stage.

Orders will be processed and despatched as normal, so you can continue to shop on

If additional restrictions are introduced by the Government that halt the postal and delivery network, that will obviously impact our services further. So if you think you are likely to need any replacement parts in the coming months (particularly things like stove rope, baffle plates and ashpans) or you need something urgently, we would advise placing your order as soon as possible.

We hope you’re continuing to stay safe and well in these challenging circumstances. Thanks for your support.



Photos of festive fireplaces (Christmas 2018)

As usual, we have been asking our customers and social media followers to feed our twin loves of fireplaces and the Christmas period by sharing photos of their festive fireplaces with us.

And as usual, lots of you have very kindly obliged by showing us how you’ve got your hearths, mantelpieces and surrounding areas decked out for a cosy Christmas.

We’ve received photos of woodburners, multi-fuel stoves and electric fires adorned with a variety of Christmas decorations for the festivities. They look great.

So light the fire, put your feet up and enjoy a well-deserved mince pie as you browse through a selection of festive fireplaces.

From Tricia Edwards. Looks like some festive viewing atop the festive fireplace.
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Christmas opening hours for

Office closed 12.45pm on Thursday, 20 December.
Reopening 9am on Wednesday, 2 January

As you have probably noticed, Christmas is fast-approaching. Our cut-off date for Christmas deliveries has now passed, with a final dispatch of appliances from our warehouse taking place yesterday.

If you ordered before 11.59pm on Sunday, 16 December, your items will be on their way and due with you before Christmas. Continue reading

Last order dates for Christmas 2018 delivery from

No doubt you’ll want to be warm and cosy at Christmas. If there is something you need from us that is going to help you to stay warm and cosy this Christmas, please get your order in as soon as possible.

If you would like an item to be delivered before Christmas, please place your order before 11.59pm on Sunday, 16 December (the earlier, the better). This will allow us to prepare your order for a final pre-Christmas dispatch from our warehouse on Monday, 17 December.

Ordering by this date doesn’t 100% guarantee Christmas delivery – stock levels, bad weather and other circumstances affecting the delivery companies we work with might still intervene – but, assuming nothing out of the ordinary affects the delivery schedule, all items ordered before midnight on Monday morning will be with you in time for Christmas.

So, whether you’re planning a last minute job to install a wood-burning stove or multi-fuel stove before St Nick arrives, you want to upgrade your electric fire or you need to stock up on stove parts and accessories to get your appliance ready for the busy festive season, this weekend is the time to do so.

In fact, why not place your order now (before it slips your mind, as things tend to do at this time of year). You can shop for what you need at and we’ll get anything you order on its way to you as quickly as possible.

Happy Christmas to you.

Black Friday 2018: Discounts and deals at

We’ve got some great Black Friday deals for you at Gr8Fires, including some site-wide discounts and deals on individual appliances.

If you’re looking for a big saving on a wood-burning stove, multi-fuel stove or electric fire for Black Friday 2018 then you have come to the right place.

Let’s take a look at all the offers available to you, starting with the discounts: Continue reading Winter Sale

GR8 Fires Winter Sale

We hope you enjoyed Christmas Day. The presents keep coming because today we’re launching a Boxing Day sale at

You’ve probably got better things to do than trawl the website in the hope that something catches your eye, so we’ve tried to keep as simple as possible. Rather than discounting specific appliances, we’re offering discounts across the board (excluding appliances by a small number of manufacturers).

The Sale

The deals are as follows:

  • Enter code sale5 for 5% off all baskets over £100 (excluding Ezee Glow appliances)
  • Enter codes sale10 for 10% off all baskets over £500 (excluding Dimplex, Invicta, Ezee Glow and Arada appliances).

Both discount codes expire on January 8, 2018.


Gr8Fires customers’ Festive Fireplaces (Christmas 2017)

A fireplace provides a cosy and comforting focal point of home life at any time of the year, but never more so than at Christmas.

For the festive period, often our fireplaces become adorned with ornaments and other Christmas decorations to spread a little more festive cheer.

As big fans of fireplaces and the role they can play in bringing families together, we love to see how people choose to decorate their fireplaces for Christmas.

Fortunately, many of our customers and friends have been getting in touch on social media to show us their festive fireplaces. You will see below a selection of photos we have received. To submit yours, feel free to connect with us on Facebook or Twitter.

Happy Christmas!

Carl Beardmore
Carl Beardmore
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Gr8Fires Christmas Opening Hours & Guaranteed Christmas Delivery Dates

Gr8Fires Christmas Opening Hours

Our phone lines and warehouse will be closed from 12noon on Friday, December 22, 2017, until 9am on Tuesday, January 2, 2018.

If you have any queries or questions, please contact us before midday on December 22.

The website will remain open for browsing and shopping throughout that period, but orders will not be processed and dispatched for delivery until we reopen.

Guaranteed Christmas Delivery Dates

Order before 12noon on Monday, December 18, for guaranteed Christmas delivery.

We will continue to dispatch items until we close for Christmas, but we cannot guarantee delivery before Christmas for orders placed after midday on December 18.

Any orders placed after Friday, December 22, will be dispatched on or after Tuesday, January 2, 2018.

Happy Christmas to you.

Black Friday 2017 Deals at

Happy Black Friday, bargain-hunters.

As in recent years, at we have some great Black Friday deals for you. Whether you’re in the market for a woodburner or an electric fire, you’ll find a bargain on our website today. Without further ado, here are the deals.

Friday5: 5% off all appliances

Our headline Black Friday 2017 deal is 5% of all orders over £100*. Whether you want a wood-burning stove in your home for Christmas or an upgrade on your electric fire, today you can get an extra 5% off our already low prices. SHOP NOW and use the discount code Friday5 during the checkout process.
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Storm Ophelia: Gr8Fires closed on 16/10/17

Our phone lines and office will be closed from 12.45pm due to Met Office storm warnings as Hurricane Ophelia approaches the UK.

This affects our warehouse and Irish call centre offices, which will be reopen tomorrow as normal.

Deliveries may be affected due to transport disruptions throughout the UK.

Please accept our apologies for any inconvenience. Feel free to send us a message on Facebook or via our website contact form, and we will get back to you tomorrow.

Of course, you can shop as normal on the website during the temporary closure and orders will be processed as normal tomorrow.