Covid-19 Update: Phone lines closed, online store open

Just a quick update to make you aware of the latest changes to our services due to the coronavirus pandemic.

From today, our phone lines will be closed because all office staff are now working from home.

Please send any enquiries by email to and we’ll get back to you as soon as possible.

That’s the only change to our service at this stage.

Orders will be processed and despatched as normal, so you can continue to shop on

If additional restrictions are introduced by the Government that halt the postal and delivery network, that will obviously impact our services further. So if you think you are likely to need any replacement parts in the coming months (particularly things like stove rope, baffle plates and ashpans) or you need something urgently, we would advise placing your order as soon as possible.

We hope you’re continuing to stay safe and well in these challenging circumstances. Thanks for your support.



Coronavirus: Why it’s good to have a woodburner in the Covid-19 pandemic

We’re now a few weeks into the Coronavirus pandemic and, for all the conflicting sources of information, the consensus seems to be that we have definitely not yet seen the worst of it.

Here are a few reasons why a woodburner is a useful thing to help you through the current situation and any similar situations in the future.

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Can you install a wood-burning stove…?

We get asked – and always do our best to answer – a lot of questions by people who are considering buying a wood-burning stove. A significant proportion of those questions start, “Can you install a wood-burning stove…?”

With plenty of myths, misconceptions and misinformation floating around, many people are left wondering whether or not installing a woodburner in their property is even possible.

So, with that in mind we’re trying to answer as many of those “Can you install a wood-burning stove…?” as we can in one blog post. Here we go.

Can you install a wood-burning stove if you don’t have a chimney?

Yes, there is no reason why you can’t install a wood-burning stove just because you don’t have a chimney. For most properties without a chimney, a twin wall flue will serve as the ideal chimney replacement. You can read more about installing a twin wall flue in a property with no chimney in this article.

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